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Contacting sellers

Every listing has a Message Seller button. Chat happens inside URBALT — no need to share your phone or email unless you want to.

You can also message any member directly, with no listing involved — see Messages for the full inbox, filters and direct chat.

How chat works

  1. Open a listing and click Send message.
  2. Write your message. Keep the first one short — price, availability, pickup location.
  3. Replies arrive in your messages. You'll also get email notifications.

Verification badges

Look for badges next to the seller's name:

  • EMAIL — basic account.
  • PHONE — confirmed phone.
  • ID — real-person verified (isikukood or equivalent).
  • SHOP — business seller with storefront.

More badges = more signals the seller is real. But even with badges, follow the safety tips.

Safe communication

  • Keep messages inside URBALT. If someone pushes you to WhatsApp or Telegram immediately, that's a yellow flag.
  • Meet in a public place for pickup. Daylight, busy area.
  • Inspect before paying. Test ride if possible.
  • Never send money upfront for an item you haven't seen, especially for "reservations".